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Complaint to a company

Never use real personal data. If you need to, run it through the data cleaner.

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Help me write a polite but firm complaint to [type of company] because [problem]. Include what I am asking for and a reasonable deadline for a reply. Don’t include personal data: I’ll add it myself.

The link opens the empty template: what you type is not included.

What result to expect

A practical proposal you can adjust. Check quantities, deadlines and any legal point against the official source.

Example

Problem: an order arrived broken and the shop does not reply. Result: a polite letter stating what happened, what you ask for (replacement or refund) and a response deadline, with blanks for your details.

Useful variations

Common mistakes

Getting the most out of it

Before you paste it: quick checklist

How to adapt it to your assistant

The template works the same in ChatGPT, Gemini, Copilot or Claude because it only uses plain language. If your assistant supports fixed instructions (custom instructions, Gems or projects), you can store your preferred tone and format there and paste only the variable part. On a free plan, split long requests into two or three shorter messages.

More on this category

Templates to organise home life: menus, shopping, complaints, trips or shared chores. They are starting ideas; always adapt the suggestions to your budget, your schedule and what you actually have at home.

See all Home prompts

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